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Entrepreneurship Marketing Sales

Launching With Affiliates: Smart Strategy Or Careless Shortcut?

Affiliate marketing is a tricky subject, one I’ve had a lot to say about over the years. For those new to the game, affiliate marketing is when a business asks another business (the affiliate) to sell their product for them. You find someone with an audience, and utilize that audience’s trust in the affiliate to move your product. In exchange, when anyone buys your product using the affiliate’s special link, the affiliate gets a cut. Everyone wins. Or do they?

I’ve been asked whether this strategy, with all its advantages and drawbacks, is a good idea for new entrepreneurs. It’s certainly a popular one. And while I’ve definitely had my reservations about affiliate marketing, I can’t deny the potential benefits of doing so…when it’s done right.

I’ve launched many a product, both with and without affiliates. Whether it’s right for you will depend on a few variables. The beauty of entrepreneurship is that unlike traditional business, you don’t have to do anything. You get to make the choices that seem best for you and your company. So before you decide, know what can go right— and what can go otherwise.

The Pros

When you work with affiliates, you’re increasing the size of your audience (and potentially the number of sales) exponentially. Someone else has done the work required to earn the trust of a whole pool of potential customers. Now, your product is being recommended to them. It could take months or years to reach the people your affiliates have already reached, and here they are being handed to you on a platter.

The value of this is hard to estimate. Assuming your product is good and it sells well, it’s priceless exposure. The benefits can continue to accrue over years, as strangers become first-time customers, who become longtime customers, and who ultimately recommend your product to others. One good affiliate relationship can snowball into years of profit, especially if it’s not just a one-time thing.

All of this requires relatively little from you, at least compared to the cost and effort required to earn that following on your own. Affiliate marketing can be a fast lane to notoriety and credibility. As long as your product delivers, hitching your wagon to someone else means trust by association. And as market value goes, trust is a priceless commodity.

The Cons

All that said, the downsides can be considerable— especially for new entrepreneurs. When you’re just starting out, it can be tough to get credible affiliates. No one knows or trusts you yet, and affiliates may not want to risk their own credibility on someone’s first or second product. That means the caliber of affiliates available to you might not be…ideal. Businesses who rely too heavily on being affiliates (rather than selling their own products) quickly lose credibility with their own audiences. These kinds of operations are not wagons to which you want to be hitched. Unfortunately, they might be the only ones willing to work with you.

Once you do find an affiliate, you have to be very careful about their effect on your brand. It’s important not to just let anyone market for you, because the way they do so reflects on you! You’re trusting these businesses with your brand. They could be unprofessional or scammy. They could simply have an aesthetic or set of values that’s too different from your own. Being misrepresented by an affiliate is a damaging experience.

And obviously, you’re giving up profits. 50% is standard, but even higher commissions aren’t unheard of (some businesses even forego 100% of the profits if they think the exposure is worth it). You have to ask yourself: with the money you’re giving the affiliate, could you market and advertise just as effectively for yourself? If your affiliate wants to sell your $100 product on a 50% commission, is it possible that you could take that $50 and buy ad space that’d get you the same result (or better)?

Cautious Affiliate Marketing

I’ve always been very wary of affiliate marketing, for all the reasons above. Most of all, I’ve always wondered if outsourcing the marketing of my own brands runs counter to the independence that makes entrepreneurship…entrepreneurship! That said, independence doesn’t mean never working with others or refusing mutually beneficial partnerships. That’s why I do choose to go the affiliate route sometimes— but only on certain conditions.

First, I don’t do “open” affiliate marketing, in which anyone can sell your product. While it’s tempting to sort of crowdsource your marketing this way, you completely lose control over your brand. When any jerk with a Twitter feed can call themselves your business partner, you’re setting yourself up for some bad press.

Instead, I hand pick my affiliates, and only let my business be associated with companies I know and trust, and whose audiences identify with my outlook. This means my reach isn’t quite as wide, but it is deeper. Most importantly, I can rest assured knowing that people I’m proud to associate with are increasing the value of my brand, not detracting from it.

Secondly, I insist on controlling the message. I provide the copy for emails, social media updates, videos, pdf’s; you name it. This makes life much easier for the affiliate, as all they have to do is share my work with their audience. More importantly, it keeps me in control of how my product is presented. I don’t surrender control of the narrative; I simply “borrow” the attention of my affiliate’s audience for a bit. That’s easier for the affiliate, and safer for me.

The Right Call For You

If you’re a brand new entrepreneur selling your first product, I have to recommend that you not choose affiliate marketing. It’s a better idea to go it alone at first, learning how to market and build your own credibility before trying to leverage someone else’s. Both your marketing skills and your product itself are in the early phases. Both should be “matured” a little before you’re ready for the kind of exposure affiliate marketing brings. Otherwise, the partnership could backfire.

If, on the other hand, you’ve been in business a while and you’re ready to launch or relaunch a tried-and-true product, affiliate marketing might be a great boost. Just make sure to take the time you need to find the right affiliates, and give them the materials they’ll need to represent you well. So long as it’s done with restraint, affiliate marketing can be mostly upsides. And it can give your business just the bump it needs to reach the next plateau.

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MBA900 How Much Money Do You Need?

What do you want?

It’s the most basic of questions, underlying the motivations behind everything we do in life and business. What’s it all for? Why are we striving to make our businesses successful? What’s the point of profit?

For all of us, the money isn’t the answer. It’s the means to achieve the answer.

That said, we shouldn’t abandon all thoughts of quantifying our personal definition of success. No, money can’t buy happiness. But it can give you the freedom and resources to do whatever it is that does make you happy. That’s a quantity worth calculating. How much money, exactly, do you need to live the life you want?

Do you want to travel? Support a family? Drive your dream car? Order the appetizer? Whatever it is, there’s a number attached to it. The life of your choosing can’t be defined by money, but it can be enabled by a concrete number.

On today’s podcast, Omar introduces a life/business planning exercise by which you can nail down your personal number. Using this simple but thoughtful process, you can legitimately determine what the life you want will cost— and start moving towards it.

This isn’t about dreaming. This exercise is an act of doing.

By quantifying the key to your goals, you enable yourself to take concrete steps towards attaining them. In fact, after you do the math, you may find that your goals aren’t as far off as you think!

Too many people define their life goals to broadly, carrying nebulous ideas of how much money they need. Yes, we all want to be “wealthy” or even just “comfortable.” But we can do better than that. We can define what specifically we want, and work out a realistic price tag.

Doing this exercise can radically alter your approach to business. By defining your personal goals in terms of exact numbers, you can focus your business goals on achieving those numbers. The number is a bridge between your dreams and your reality. By seeing your business is the means to cross it, your focus intensifies.

It’s not about making the most money; it’s about making the right amount. By plotting an actionable path to your goals, you can achieve what too many people in business forget about: working to live, instead of living to work. Find out how.

Special thanks to all our listeners as we celebrate this, our 900th episode! It’s a good one: Click Play!

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MBA899 Must Read: Steve Jobs by Walter Isaacson

What to say about Steve Jobs? He’s the first person that comes to mind when you think of the word “entrepreneur.” He changed the world we all live in, by virtue of his commitment to a business vision. Much has been written about, by, and for him. What can you, as an entrepreneur, learn from the legend?

Now, we have the ultimate guide to his life and career: Steve Jobs by Walter Isaacson, the most complete, relevant biography for any entrepreneur who wants to take lessons from the life of the iconoclast.

Isaacson’s biography is the latest addition to our Must Read list, and the subject of this week’s podcast. With so many books about business and entrepreneurship (not to mention about Apple and Jobs specifically), we like to highlight the ones that can best impact your growth as a business person. In this episode, Omar breaks down the key takeaways from this incredible (and incredibly long) book.

It’s a page-turner, and good thing — there are quite a few pages to turn. This fascinating biography paints a narrative of struggle and innovation, of idiosyncrasy and vision, of controversy and perseverance. Despite how close the biographer was to Jobs, his access didn’t spoil his objectivity. This is no work of flattery, but an honest, revealing exploration of what made Jobs so…Jobs.

Innovators don’t happen by accident. They build and define themselves as they create and grow their businesses. Jobs may reign as the greatest example of that spirit of his generation. None of us will ever be Steve Jobs, but all of us can benefit from the fearless dedication to innovation that drove his life, through all its ups and downs.

To learn those vital lessons, we highly recommend this book. For a succinct breakdown of those lessons, tune in to Omar’s synopsis. You’ll be glad you did. – Click Play!

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MBA898 The Top 5 Tasks to Outsource

What’s the best return on investment? What’s the most valuable thing an entrepreneur can gain from any expense?

Time.

Time is the greatest ROI. Some say time is money, but money pales in comparison to the value of time, the one resource you can never replenish once lost. A goal of every entrepreneur should be to free up as much of their time as possible: time better spent innovating than managing, moving forward rather than treading water, or even just spent living and enjoying the freedom entrepreneurship offers.

So how can we get more time? Outsourcing.

The smartest, boldest thing you can do as an independent business leader is to get things off your own plate. Spend your money to free up your time by zeroing in on the most time-consuming tasks best left to others. Not only will this allow you to focus on the leadership aspects of your business, it may significantly improve the quality of your product. Why be the jack of all trades when you can hire a master of each?

On today’s episode, we discuss the top 5 tasks you should consider outsourcing. By utilizing team members, freelancers, even affiliates, you can stop working and start leading. Free up time, headspace, and personal resources to make yourself more effective than ever. Minimize stress and focus on the creative, exciting parts of running a business. Through outsourcing, you and your business can become more agile than ever.

What about the cost?

That’s the best part: today’s global marketplace is teeming with talent, available to work remotely from all over the world. With the prevalence of skills in everything from content to accounting, it has never been more affordable to outsource.

This is especially important as your business grows, and your success forces you to scale up. As your business gains momentum, your leadership will be far more important than your labor. Not only that, but the odds are that for each of these 5 tasks, you can find someone who can do it better than you can!

That’s been our experience, anyway. These 5 areas aren’t just tasks we recommend outsourcing, they’re tasks we’ve outsourced ourselves! It’s worked for us, and it can work for you. Find out how- Click Play!

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MBA897 Turn Your Ecommerce Store into a SaaS

For a predictable revenue stream, nothing beats the subscription model. Customers sign up to pay a fixed rate, monthly or annually. The business owner gets to map their budget and growth goals with greater confidence and stability. Everyone wins. But unfortunately, this model doesn’t work for regular old e-commerce…or does it?

Typically, the subscription model applies to services, especially of the SaaS (Software as a Service) variety. The SaaS model is all the rage, one of the most lucrative ways to harness the Internet for a passive revenue stream. Wouldn’t it be great if e-commerce businesses could enjoy the same benefits?

Impossible, you say. I don’t sell a software, or a service. I sell clothes, or shoes, or hamster grooming products. My business just isn’t SaaSy enough for this model.

Think again.

You can convert your e-commerce to the subscription model, and enjoy all the stability of a SaaS business. You simply have to sell, package, and deliver your product like a service. You wouldn’t be the first. Great subscription services deliver physical goods to customers around the world every day— from Dollar Shave Club to Amazon Prime to Blue Apron.

This isn’t just a trick to gin up some extra income from your customers. It’s a way to reward your best customers by offering them something valuable: membership. Membership is a whole ‘nother level of brand loyalty, one that customers enjoy. More than ever, consumers like to identify with brands to which they’re loyal, especially small-business brands that declare their unique and discriminating tastes.

People love the extra personalization of membership, and they love having products curated for them, rather than just buying them. It’s a service in the truest sense: you not only provide the product, you essentially do the shopping!

On this podcast, we teach you exactly how to move your e-commerce business into the SaaS model. It’s not for every business, but so many purveyors of physical goods can use this method to substantially increase revenue. We discuss how to implement the service, market the service to your current customers, and integrate the revenue into your budget.

This model can work, as a replacement for a-la-carte shopping, or as a valuable supplement. Tune in to our in-depth lesson, hear how it’s done, and see if you might give it a try. Click Play!

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MBA896 Should You Buy a Business Instead of Starting One?

Most people think that being an entrepreneur means starting a business. But there’s another option, an alternative path to independent success: buying a business!

We don’t often think of this option, but with some capital and a smart purchase plan, it can be the right move. Pre-owned cars and homes can be great investments, so why not businesses? So much of the work that goes into building a business is done already. And while there is other work to be done when buying as opposed to building, that completed work represents a huge advantage.

So what does it take to be a successful business buyer? That’s the topic of today’s deep-dive lesson. We begin with the two essential questions every would-be entrepreneur should consider before they reach for their checkbook. First, is buying the right option for me? Second, what’s the right business to buy?

We detail where and how to find businesses with great potential, how to evaluate them, and how to determine what they’re worth. We walk you through the essential steps of identifying the right business, assessing what success you can reasonably expect, and calculating a fair price based on those expectations.

Whether you want the freedom and independence of profiting on your own terms, or the intrinsic creative joy of building a new brand and forging independent success, purchasing a pre-established business might just work for you. People are selling businesses every day, for reasons that don’t necessarily reflect a lack of success. Even failing businesses can make fantastic investments, if you’ve got the skill set the seller lacks!

All told, it’s worth considering.

The infrastructure is there. The overhead is established. The initial customer base doesn’t need to be chased down. Even if you plan on making drastic changes, starting with all the established baselines of a pre-owned business is a massive advantage. With today’s lesson, we’ll help you determine what a business is worth, what it should cost, and how much you should have in the bank when you take the reins.

Entrepreneurship is all about possibilities— especially the ones that people overlook! Tune in, learn how to evaluate the possibilities, and see if this entrepreneurial alternative is right for you. It just might be! Click Play!

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Entrepreneurship Leadership

Worth The Wait? When It’s OK To Delay (And When It’s Not)

As business people, we like to be dependable. We like to show up on time and meet our commitments. Sometimes, though, it just isn’t possible. For various reasons, we find ourselves unable to meet a launch deadline, or able to but considering a delay. Try as we might, reality intrudes and disrupts even the best of plans. So when is it ok to hold off on launching a product?

If you’ve already built the hype, how can you delay a launch and still maintain credibility? Once you’ve done the work to generate all this excitement for a particular date, how can you transfer that excitement to a new date? While it’s certainly not ideal, it can be done. Like any stumble in business, it’s not about avoiding every single mistake. It’s how you handle the mistake that matters.

When It’s NOT ok to Delay

Before we get into the acceptable ways to delay, let’s clear one thing up. It is never— never— ok to delay a launch out of fear. That’s the one time that putting the launch off can’t possibly benefit your customers or your business. Even in the case where a delay could improve the product, getting into a habit of unnecessary delays will catch up to you, and it will hold you back.

New entrepreneurs are often so afraid of scrutiny that they paralyze themselves. They find reasons to delay their launch just long enough to make this fix or that fix. They try to create the perfect product, one that couldn’t possibly be criticized. And they won’t launch until they do. The problem? There is no perfect product. We should try to perfect our products, but we do that by testing it in the market.

Real entrepreneurs have to be willing to roll with the MVP, or Minimum Viable Product. When you launch, it doesn’t have to be perfect. It can’t be. You can only make your product better by getting it out into the market and letting your customers use it. Once they do, they’ll find where improvements can be made. They’ll tell you how to make the next iteration better. That’s how products evolve towards “perfect.” Not in the workshop or the lab, but on the street.

Of course, sometimes there are valid performance issues that can reasonably delay a launch. It is possible for your customers to be better served by changing the timetable. How can you tell the difference? Honesty. And not just any old kind of honesty. Knowing whether you have valid grounds for delay requires being honest with yourself.

Before you delay, ask yourself: Is this product viable? If it works, if it solves the problem it purports to solve, then you should launch. Yes, it could be better. That will always be the case, and you’ll make it better going forward. Yes, you’ll wish you had done this or that differently. That’s called learning, and it’s good for you. But if you have an MVP, you do yourself no favors by hesitating.

Entrepreneurs have to be willing to see their products play out on the market. They have to be willing to take risks and learn by doing. They have to be willing to fail! Even selling a subpar product is still selling, and selling is something you can’t learn without doing. We can always find reasons to delay a product’s rollout— but at what point are reasons excuses? If you don’t develop the habit of moving forward with an MVP, you’ll develop a habit of self-paralysis.

Our Delayed Gratification

I’ve had to make the call to delay, even when it was painful to do so. Our software company WebinarNinja has gone through a few iterations over time, from a fairly simple early version to the radically innovative 5.0 version debuting this year. When we moved to the current version, WebinarNinja 4.0, it was a big shift. We actually shut down and stopped accepting new members during the re-launch, so intense was the work we had to do.

Unfortunately, after we announced the release date for 4.0, our head developer fell ill. It wasn’t serious, but it took him out of the game for a full week, slamming the brakes on everything we were doing. Before we knew it, the promised launch time at the end of May was upon us, and we weren’t ready. We needed more testing, more refining, and more tweaking in order to make it something worthy of our existing customers’ trust.

In that case, I could’ve gone ahead with the release by May 31st. Instead, I chose to launch it on June 3rd. In reality, a difference of 3 days isn’t really that drastic. But I’d already told my audience to expect it in May, so I was caught between two options: a small delay for an optimal product, or keeping my word on paper while delivering something that didn’t reflect the work we’d put in. In the end, “May” was arbitrary, and the product wouldn’t have been what we’d promised.

As it turned out, the slight delay only energized our audience. We hadn’t planned on “teasing” anyone, but knowing that we needed just a few more days to go the extra mile was exciting for our customers. The hype was stoked, and in the end it was worth the wait. We had prioritized the users’ experience over our own credibility, drastically improving the former by taking (maybe) a slight hit on the latter.

That was the right decision, and I’ve carried that lesson to the present. Recently we announced a slight delay in the release of WebinarNinja 5.0. Again, it was a tough decision. Like before, it meant putting the customers’ experience and results ahead of my own ego. Would the software still work well if we launched when we originally planned? Sure. But this isn’t a first-time product, and it’s far more than the minimum viable. Given the fact that we completely rebuilt the entire platform from scratch and engineered an entire exclusive infrastructure for it, we decided that like 4.0, 5.0 was well worth a little extra patience.

As your business grows, delays will become more likely. Each person you add to your team is a variable, and variables detract from predictability. People get sick. People get fired. People underestimate how long things take. Partners fall through. The zone of events beyond your control broadens, and you have to adapt.

Don’t let pressure to rush a launch force you into turning out an inferior product. Don’t delay a launch out of fear of scrutiny. Between the two is the launch date that works best for everyone. With a little reflection and honesty, you’ll know when the timing is right.