MBA767 How to Deliver Bad News To Customers


Sometimes, things don’t go according to plan. And sometimes, it negatively affects your customers. When you’ve got bad news for the people that support your business, how should you break it to them? From small businesses like ours to giant companies like Tesla, overpromising and under-delivering happens. Today we discuss how to be upfront, honest, and sincere with your customers without losing their trust or their patronage. Hear why owning your mistakes is a big part of customer service. Click play!


Stitcher | SoundCloud | Podcast Feed How To Subscribe

Give us a Rating & Review

Today's Sponsors:

Web Hosting with Unlimited Disk Space,
Bandwidth and 24/7 Technical Support.
All $100 MBA listeners get 30% off hosting!
Just visit!

Show Links:


Share this post.
Share on FacebookTweet about this on TwitterShare on Google+Pin on PinterestEmail this to someone