What keeps customers loyal? What inspires them to bring more customers your way? Keeping the people who pay your bills happy takes some mindfulness. It also takes a conscious effort to avoid the slip-ups that plague so many inexperienced business people. Today we’re rebroadcasting a fantastic episode from the archives about the worst customer relations pitfalls. These are the things we wish someone had told us when we started, so we dusted them off for all our newer listeners to hear, and our older listeners to be reminded of. Click play!
Northeastern University’s D’Amore McKim School of Business offers the master’s degree for corporate entrepreneurs – the MS in Innovation. This program – available 100% online and completed in just one year – is designed to develop leaders and change agents within the corporate setting. Northeastern is now accepting applications for its January cohort of online Innovation students. Get started today by visiting MSinInnovation.com.
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