What keeps customers loyal? What inspires them to bring more customers your way? Keeping the people who pay your bills happy takes some mindfulness. It also takes a conscious effort to avoid the slip-ups that plague so many inexperienced business people. Today we’re rebroadcasting a fantastic episode from the archives about the worst customer relations pitfalls. These are the things we wish someone had told us when we started, so we dusted them off for all our newer listeners to hear, and our older listeners to be reminded of. Click play at the top of the page!

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