Categories
Show

MBA1181 Creating a Refund Policy That Works

Refunds: they’re gonna happen. More importantly, offering the option of a refund is critical to earning your audience’s trust. With an entire Internet’s worth of competitors to choose from, today’s customers demand more information — and more guarantees — than ever before.

As a business owner, you’ve got to create a refund policy that makes your customers feel valued and respected. With a strong, customer-friendly refund policy, you put your money where your mouth is, guaranteeing by your actions that the product is one you stand behind.

Remember: offering to take your product back is one of the most powerful ways to sell it!

Today, we discuss 3 key factors a good refund policy should include, with specific details on how to make the policy work. You’ll learn how to craft and (more importantly) communicate your policy to create maximum trust. Click Play!

SUBSCRIBE ON APPLE PODCASTS

Stitcher | Spotify Podcast Feed How To Subscribe

Give us a Rating & Review

Today’s Sponsors

Earth Class Mail

Transform the daily piles of mail, checks, invoices, and correspondence into digital documents.  Earth Class Mail office mail automation is the easiest way to set up a physical business address. Earth Class Mail will process paper mail into digital format, and put it on the on cloud for easy access. Get your first month free at earthclassmail.com/mbamonth

Podia

Easily sell Online Courses, Memberships, and Digital Downloads to your audience. With more than 10,000 creators on the platform, Podia is the easiest way to earn a living teaching what you know. Create a beautiful storefront in minutes and start selling your digital products. No technical knowledge needed, and no third-party plugins required. Check oupodia.com/mba now!

Show Links

Thrive Themes