It’s Q&A Weekend on The $100 MBA Show! In today’s episode, we take a question from a listener who noticed that we use Zendesk for our Customer Support needs and wants to know why. Let’s be clear: this is not an advertisement. Zendesk isn’t sponsoring this in any way, shape or form. But it is an important question. The answer may help you decide if Zendesk, one of its competitors, or plain ol’ email is best for you. Click play at the top of the page to hear why we chose them!

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