It’s that time of year. We don’t all celebrate the same way — or at all — but “the holidays” are a reality of business.

Crucially, the holidays mean that your team will have personal and family obligations. Part of your job as a leader is to balance the needs of your business with the needs of your employees. You may even think about closing up shop temporarily.

But should you?

It’s Q&A Wednesday, and we’re helping one listener decide whether to hang the “Closed” sign up to give the team some holiday R&R. We discuss what factors to consider, including potential effects on the other group of people you need to keep happy: the customers.

We also share our own approach to the holiday season, explaining how we manage the expectations of our team, our customers, and our audience. The right answer will vary from business to business, but the goal is the same: do what’s best for the company without alienating anyone. 

Start putting your holiday strategy together now. Click Play!

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